Reduce repeated entry
Move supported information between connected systems instead of re-entering every detail by hand.
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Book a Discovery Session INTELLIXIO PRODUCT / CONNECT
Connect your business.
Move forward.
Intellixio Connect links online sales channels, payments, delivery partners and business systems so orders and operational information can move through one coordinated flow.
Sales channelsPaymentsDeliveryAPIsWebhooksAutomation
CONNECTED BUSINESS WORKFLOWSORDER FLOW · ILLUSTRATIVE
Conceptual viewOne connected journey
Sales channelsWebsite · Social
PaymentsProvider events
External systemsAPIs · Webhooks
ConnectRoute · Coordinate · Sync Connected workflow
Business systemsOrders · Sales · Records
Delivery partnerFulfilment handoff
VisibilityEvents · Activity
CHANNELSCONNECTBUSINESS SYSTEMS
CHANNELSTRANSACTIONSWORKFLOWSINTEGRATIONS
THE CONNECTED BUSINESS
Less switching between systems.
More connected work.
Customer orders rarely stay in one place. They move from storefronts to payments, from fulfilment teams to delivery partners and into the systems that track business performance.
Connect helps coordinate those handoffs through configured integrations and workflows, reducing avoidable manual steps and giving teams a clearer view of connected activity.
Coordinate the next step
Use configured events and workflow rules to move information to the next part of the process.
Improve visibility
Keep integration and transaction activity easier to review when teams need to follow up.
PLATFORM CAPABILITIES
Make every connection
serve a purpose.
Build a more coordinated flow across the channels, services and systems your business depends on.
01
Bring orders together
Connect supported websites and social-commerce channels so incoming customer orders can move into the right business workflow.
Web ordersSocial commerceOrder capture
02
Connect payment events
Coordinate supported payment workflows and associate transaction updates with the relevant order and business records.
Payment updatesOrder matchingTransaction records
03
Coordinate delivery
Pass relevant fulfilment details to the delivery company selected for an order and keep connected workflow updates visible.
Delivery partnersFulfilment handoffStatus updates
04
Integrate business systems
Use APIs, webhooks and connected workflows to help systems exchange the information they need without repeated manual entry.
APIsWebhooksSystem integrations
05
Follow the transaction
Create a clearer view of connected orders, integration activity and transaction events so teams can investigate issues faster.
Activity visibilityTransaction trackingOperational review
06
Automate handoffs
Coordinate the steps between channels, payments, fulfilment and business applications around the workflows your operation needs.
Workflow rulesEvent-driven actionsLess re-entry
HOW IT WORKS
From customer order
to connected operation.
A simplified example of how a configured Connect workflow can coordinate an order across channels, payments, fulfilment and business records.
01
A customer places an order
An order arrives through a supported website or social-commerce channel.
02
Connect coordinates the flow
The order and related events are routed through the configured integration workflow.
03
Payments and delivery are linked
Supported payment updates and delivery handoffs are associated with the relevant order.
04
Business records stay aligned
Connected systems receive the information configured for their role in the workflow.
Exact integrations and automated actions depend on the channels, providers and systems configured for each business.
DESIGNED TO CONNECT
Your systems can stay specialised.
Your workflows can work together.
Connect is designed around integration patterns that help applications exchange information. Depending on the implementation, that can include APIs, webhooks and purpose-built connectors.
- Connect supported sales and commerce channels
- Coordinate payment and order events
- Pass fulfilment information to selected delivery partners
- Connect with Intellixio OPS and other business systems where configured
CONNECT WORKSPACEIllustrative
Sales channelsIncoming order eventsSOURCE
Integration layerRules, APIs and webhooksROUTE
Payment providerSupported transaction updatesEVENT
Delivery partnerConfigured fulfilment handoffACTION
Business recordsConnected order informationSYNC
Workflow structureIllustrative only
WHO IT HELPS
For every business
that needs to connect.
From online sellers and Airbnb operators to logistics providers, retailers and software platforms, Connect can support businesses when orders, payments and operational information need to move between systems. Exact suitability depends on available integrations and each business’s workflow.
E-commerce stores
Connect orders from online storefronts with payments, inventory, fulfilment and customer records.
Social-commerce sellers
Coordinate orders from supported social channels and messaging-led sales workflows.
Airbnb and short-let operators
Connect booking channels with guest communication, payment records, cleaning teams and property workflows where supported.
Hotels and serviced apartments
Link direct bookings, booking platforms and operational systems where integrations are available.
Restaurants, cafés and food businesses
Connect online orders, payment events, kitchen or fulfilment workflows and delivery partners.
Cloud kitchens and food delivery brands
Coordinate incoming orders across supported channels and delivery services.
Retail shops and supermarket chains
Connect online orders with stock, point-of-sale, payment and delivery systems.
Wholesalers and distributors
Pass orders and fulfilment details between customer channels, warehouses and delivery partners.
Manufacturers and suppliers
Connect customer orders, distributor requests and internal business applications.
Pharmacies and health retailers
Coordinate supported online orders and delivery handoffs while retaining appropriate controls for regulated products.
Fashion, beauty and lifestyle brands
Bring website and social orders into a consistent fulfilment process.
Electronics and appliance retailers
Connect sales channels, payment updates, inventory records and delivery scheduling.
Furniture and homeware businesses
Coordinate bulky-item orders, delivery arrangements and customer updates.
Agriculture and agribusiness
Connect produce orders, buyer requests, supplier records and logistics workflows.
Farms and food producers
Coordinate orders from buyers and route fulfilment information to relevant teams.
Courier and last-mile delivery companies
Receive fulfilment requests and exchange delivery-status updates with connected merchants.
Logistics and fulfilment providers
Connect order data with warehouse, dispatch and transport systems.
B2B sales teams and field sales businesses
Move orders and customer updates between sales channels, CRM and operational systems.
Subscription and recurring-order businesses
Connect subscription events, payment updates and fulfilment workflows where supported.
Marketplaces and multi-vendor platforms
Route order and status information between buyers, sellers and connected services.
Booking and appointment platforms
Connect booking events with payment, notification and customer-management systems.
Travel and tour operators
Coordinate booking information, customer records and supplier handoffs through configured integrations.
Event organisers and ticketing businesses
Connect ticket orders, payment events and attendee-management tools where supported.
Professional service firms
Connect enquiry forms, client onboarding, billing and internal workflow applications.
Digital agencies and web developers
Build integration workflows for clients that need websites and business systems to exchange data.
SaaS companies and software platforms
Use APIs and webhooks to connect product events with external business applications.
Fintech and payment-enabled businesses
Associate supported payment events with orders and operational records without replacing the payment provider.
Telecommunications and utilities
Connect service requests, customer records and operational notifications where interfaces are available.
Construction and building suppliers
Coordinate material orders, customer requests and delivery handoffs across systems.
Automotive parts and vehicle businesses
Connect online parts orders, stock information and dispatch workflows.
Education providers and training businesses
Link enrolments, payment events, customer records and notification workflows where appropriate.
Non-profits and membership organisations
Connect registration, donation or membership events with supported CRM and communication tools.
Importers and exporters
Coordinate purchase orders, shipment updates and records across connected systems.
Businesses operating across multiple branches
Keep order and workflow information moving between branches, central teams and external partners.
Custom-built digital businesses
Connect specialised applications through APIs, webhooks or purpose-built integrations.
PART OF THE INTELLIXIO ECOSYSTEM
Connect the tools.
Strengthen the whole operation.
Intellixio brings together four purpose-built products. Connect links channels, services and business applications, working alongside OPS, Health and Haven within one wider ecosystem.
01Intellixio OPSIntelligent operations and business management
02Intellixio ConnectConnected orders, systems and delivery workflowsTHIS PRODUCT
03Intellixio HealthIntelligent healthcare operations04Intellixio HavenHospitality and property operationsLET'S CONNECT THE DOTS
Make your business
work as one.
Tell us which channels, payment services, delivery partners and business systems you need to connect. We will help you map a practical integration path.