Visibility across three locations
Review stock held across both shops and the warehouse from a connected workspace.
All customer storiesEvery location in view.
CUSTOMER CASE STUDY PHARMACY OPERATIONS
Every location in view.
Every batch accounted for.
How Royal-Dan Chemical connects stock, sales and expiry-aware inventory across two pharmacy shops and a warehouse with Intellixio OPS.
Pharmacy operationsBusiness context
2 shops + 1 warehouseOperating footprint
Intellixio OPSOperations platform
ILLUSTRATIVE INDUSTRY IMAGEINTELLIXIO OPS
CONNECTED OPERATIONSOne clearer view
across every location.Stock · Batches · Expiry · Sales
across every location.Stock · Batches · Expiry · Sales
Illustrative image only; it does not depict Royal-Dan Chemical's actual premises or stock.
AIAUTOMATIONINTELLIGENT BUSINESS SYSTEMS
01
THE BUSINESS CONTEXTPharmacy operations · Ghana
When every batch and branch needs to stay connected.
Royal-Dan Chemical operates two pharmacy shops and a warehouse. Its operating needs include stock visibility across locations, batch and expiry tracking, sales and cashier oversight, stock transfers, purchasing and reporting.
With Intellixio OPS, authorised users can log in to review activity across locations without needing to be physically present at the same branch. Connected records help reduce paper-based administration and support faster day-to-day work.
PHARMACY OPERATIONS WITH INTELLIXIO OPS
Stock visibility across locations.
More control over every batch.
The CEO of Royal-Dan Chemical describes how Intellixio OPS has made it easier to manage two pharmacy shops and a warehouse, with clearer visibility across everyday operations.
“Before we started using Intellixio OPS, managing our two shops and warehouse was difficult. Now, everything has become much easier. We can see what is happening at each shop and in the warehouse, what is being sold, our stock levels and the transfers taking place between locations. We can also track our purchases and review our operations in one place. With insights from ASK Intellixio, we have better visibility and control over the business. This helps us serve our customers faster and more efficiently.”
CEORoyal-Dan Chemical
Batch and expiry tracking
Maintain batch-level records with each batch's own expiry date to support timely review.
Sales and cashier visibility
Review recorded sales activity and staff performance across the pharmacy shops.
Stock transfers
Record and follow product movements between shops and the warehouse.
Fast-moving and slow-moving stock
Use available sales and inventory records to understand which products are moving.
Profit visibility
Review profit information based on recorded transactions and configured costs.
Less paper-based administration
Keep related stock and sales records together to support more efficient workflows.
Remote management visibility
Authorised users can log in to review available operational information without being at the same branch.
A CONNECTED OPERATING FOOTPRINT
Two shops.
One warehouse.
Pharmacy teams need to know what stock is held at each shop and in the warehouse, what is moving and what needs attention.
CONNECTED WORKSPACEIntellixio OPSShared operational records
Shop
Sales activity, cashier transactions and branch stock visibility.
Connected locationShop two
Sales activity, customer service and stock visibility for the second shop.
Connected locationCentral warehouse
Central stock holding, incoming goods and transfers to either shop.
Connected locationConceptual operating model. Location names and balances are not shown; this is not a live customer dashboard.
THE OPS CAPABILITY MAP
More than stock control.
A connected business workflow.
Intellixio OPS brings related operational areas into one platform. The core OPS feature set is available to all customers. Configuration can be tailored to the business, while additional bespoke functionality is handled as a customisation request.
01
Pharmacy inventory and product control
Maintain medicine and product records, categories, stock quantities and movements across both shops and the warehouse.
Product recordsStock movementsLocation visibility
02
Two shops and one warehouse
Bring both pharmacy shops and the central warehouse into a connected view, helping authorised users understand stock by location and coordinate transfers.
3 operating locationsStock visibilityStock transfers
03
Pharmacy sales and POS
Record shop sales and POS activity, review cashier performance and follow sales activity across both pharmacy branches.
POS and salesCashier activitySales records
04
Batch and expiry management
Maintain batch-level stock records with expiry dates recorded for each batch, helping staff identify stock that requires review.
Batch recordsExpiry datesStock review
05
Supplier management and purchasing
Maintain supplier records and connect purchasing activity with incoming stock. Supplier reporting can help authorised users review supplier information and related transactions available in the system.
Supplier recordsSupplier reportsPurchase ordersGoods receiving notes
06
Customer and account management
Maintain customer profiles and related sales or credit records, then use customer reports to review available account and transaction information.
Customer recordsCustomer reportsCredit account visibility
07
Stock movement and replenishment
Use stock levels, sales trends and expiry information to support replenishment decisions and stock review.
Stock levelsReorder reviewExpiry awareness
08
Operational and financial reporting
Bring sales, stock, credit, location and financial reporting into a clearer management view, including revenue and profit indicators where the underlying records support them.
Sales reportingStock healthProfit and loss
09
ASK Intellixio intelligence
Use the AI intelligence layer to ask questions about available workspace information and surface operational signals such as low stock, expiry or dead-stock concerns where relevant data is maintained.
Ask IntellixioOperational signalsSuggested actions
010
Role-based access and accountability
Structure access around user roles and responsibilities, helping separate day-to-day tasks across staff and management. Exact permissions depend on the organisation's configuration.
Role-based accessStaff responsibilitiesActivity visibility
Every Intellixio OPS customer receives the same core feature set. We configure the platform around each business’s operating structure and access requirements. Bespoke functionality beyond the standard product is handled through a separate customisation request.
FROM SUPPLIER TO PHARMACY CUSTOMER
Follow the operational thread.
From purchasing and batch receiving to stock allocation, dispensing sales and reporting, connected records help teams follow the operational thread.
Purchase
Record purchasing and supplier activity.
Receive
Record received products and batch expiry information.
Locate
Review stock by shop and warehouse.
Sell
Record pharmacy sales and cashier activity.
Review
Review sales, stock movement, expiry and performance information.
MANAGEMENT VISIBILITY
See the signals.
Make informed decisions.
Operational reporting can help owners and managers review business activity using the information recorded in OPS.
Revenue and sales activity
Review sales performance over selected reporting periods.
Profit and loss visibility
Review profit and loss information calculated from recorded transactions and configured costs.
Stock levels and stock health
Review stock quantities and relevant low-stock or inventory-health indicators.
Credit and VAT summaries
Follow outstanding customer balances and review available VAT-related summaries.
Customer reports
Review customer records and related sales or credit activity available in the reporting workspace.
Supplier reports
Review supplier records and related purchasing information available in the system.
Location and transfer activity
Understand stock position and movements across the two shops and warehouse.
About real-time visibility — dashboard figures and stock positions depend on timely transaction entry, correct configuration, user permissions and the underlying data. Profit figures depend on how costs and transactions are recorded; they should not be interpreted as independently audited financial results.
CONNECTED BUSINESS RECORDS
Know your customers.
Know your suppliers.
Inventory and sales are only part of the picture. Customer and supplier records help connect day-to-day transactions with the relationships behind them.
Customer management
Keep customer details and relevant transaction history together to support service, account follow-up and credit-sales administration.
- Customer profiles and account information
- Sales and credit-related records
- Customer reports for review and follow-up
Supplier management
Maintain supplier information alongside purchasing activity to support procurement administration and a clearer view of supplier-related records.
- Supplier profiles and contact information
- Purchasing-related records
- Supplier reports for operational review
Records that support decisions
Use available customer, supplier, stock, sales and purchasing information to support operational reviews. Report detail depends on the records entered and the reporting options enabled.
- Cross-check related business activity
- Review records by relevant reporting period
- Use evidence rather than assumptions
ASK INTELLIXIOAI INTELLIGENCE LAYER
What needs attention across my operations?
Operational intelligence
Ask questions about available business records and review relevant signals, such as low stock or inventory concerns, where supported by the data.
INTELLIGENCE WITH CONTEXT
AI should help people understand the operation — not replace their judgement.
ASK Intellixio is positioned as an intelligence layer over available workspace information. It can help users explore operational questions and identify signals that deserve attention, subject to the data available and the user's access.
Recommendations should be reviewed by the people responsible for the business. The system's output is not a substitute for financial, tax or other professional advice.
PEOPLE, ROLES AND ACCOUNTABILITY
The right access for every responsibility.
Intellixio OPS supports role-based access across business operations, helping organisations assign system permissions according to job responsibilities, reporting structures and internal controls.
From sales and inventory to procurement, finance and multi-branch management, access can be configured to reflect how each organisation operates. Every customer receives the same core OPS feature set; role assignments and the operating setup are tailored to the business.
Permissions should follow the customer's internal policies and the principle of least privilege. Bespoke functionality beyond the standard product is handled through a separate customisation request.
Sales and POSCashiers and sales officers carry out their permitted sales and customer-facing tasks.
Inventory and warehousingInventory officers and warehouse personnel manage authorised stock activities and records.
Procurement and financePurchasing officers and accountants access the purchasing, financial and reporting tasks assigned to them.
Branch and regional managementBranch and regional managers oversee operations and reporting within their authorised areas.
Organisation administrationAuthorised personnel manage users, permissions and organisation-wide settings.
Respect for client privacy
This page describes pharmacy operating needs and Intellixio OPS capabilities. The pharmacy image is illustrative and does not depict Royal-Dan Chemical's actual premises, staff, stock or daily operations. No customer-specific financial figures or performance results are implied by these visuals.
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